Focus on OIT
Interesting Stats From the Past School Year
"Numbers constitute the only universal language," Nathanael West (American author, screenwriter and satirist)
Every year, the UTS MarComm office gathers statistics for the OIT entry in the Emory Academic Profile, a document generated by the Provost's Office for distribution to new and prospective students.
The facts and figures for the profile are generated throughout the division. This year, there were contributions from Academic Technology Services, the Call Center, Enterprise Applications, Enterprise Services, Infrastructure, Integration, and IT F&A.
Several of this year's numbers were quite compelling, with a lot of growth in expected areas and amazing amounts support and service:
Support Services
- Call Center answers per year - 2,400,000
- Service Desk answers per year - 51,262
- Visits to Cox Hall Computing Center per year - 217,842
- Phone and Network work orders per year - 37,408
- Pages per year - 2,552,640
- Emergency Text messages - 515,744
Applications
- Blackboard online courses added in past year - 7,305
- Blackboard online courses total - 15,514
- Email Spam Filtering - Messages blocked daily - 21,500,000
- Emails Delivered daily - 1,500,000
- Exchange Email Accounts - 38,672
- Hosted Websites - 328
- Hosted Websites Hits per day - 6,700,000
- Online Enrollment (OPUS) transactions - 510,694
- Online Streaming Audio/Video clips per year - 1,578,911
- iTunes U Podcast downloads in past year - 3,946,254
- iTunes U Podcast downloads all-time - 12,000,000
Infrastructure
- Cable TV Drops - 2,940
- Terabytes of Storage - 4,200
- Data Ports - 52,800
- Voice Ports - 28,700
- Voicemail Boxes - 11,300
- Wireless Access Points - 2,650